extreme long delivery times

Extreme long delivery times…

Very Very VERY long delivery times…

It’s one of the most frustrating situations when you buy products from China.

In general most products arrive pretty fast, within 2 weeks. But recently, it becomes longer and longer.

What’s your experience? 

ChinaPost is getting worse

This summer I made a lot of test purchases. Small products, often less than 5 bucks. I buy these products to test the stores mechanics, customer service and delivery time. These little things are nice small gifts to my daughters.

Because these products are that small, I do not use any premium shipping method. Only free shipping. No tracking number (if optional) and no insurance. The extra costs are often as high as the total amount of the purchase.

For what I see, the shipping times are getting worse. Up to no delivery at all! Let’s look at this chart. These are purchases I made at SammyDress, RoseWholesale, RoseGal and Everbuying.


Half of the number of purchases never arrived. And there is a HUGE discrepancy between the time for handling (#days b4 shipped) and the actual delivery time.

For example, the dragon earpiece was shipped the same day and delivered after 72 days (just last week). See the images below.

  1. First check the yellow circle. This is the order date. August 12th.
  2. Second check the blue circle. This is the date that the parcel was handed over to Chinapost. (there is 1 day difference) August 12-13th.
  3. Third check the green circle. This is the tracking number. Conclusion 1. It’s the same parcel.
  4. Fourth check the red circle on the envelop. This is the time that ChinaPost handled this parcel. October 16th!!!!! Two months later!
  5. It arrived at October 23th. Another 8 days later

dragon earpiece2


Holding the shipments…

Last week 3 parcels arrived from 3 different stores ordered at 3 different times. This could be an coincidence, but we know better. All stores above are stores from the same owner, so probably also the same warehouse. When you check the labels on the envelops, you see these are all created the same way. So, the previous conclusion stays.

Who is to blame

I cannot figure this out completely. I think ChinaPost holds these parcels and sends them all together in bulks or something, to fill the empty spaces in cargo flights. See this blog. Free shipping.

But these delivery times are unacceptable!

I have had some problematic deliveries before with SammyDress and they always solved the situation. Or they resent the products or refunded the money. And they will probably do this the same this time. So I don’t think the problem lays there.

Maybe you think why I haven’t asked for a refund this time?

Since the purchases aren’t that big, I like to change it into an experiment. Let’s see if and when the other parcels will arrive… I’ll keep you posted!

Do you have experiences with extreme long deliveries?

Please tell me your experiences with delivery times in the comment box below!

This is it! Wishing you a great week! And don’t forget to share and like this post!


Like us on Facebook!

17 thoughts on “Extreme long delivery times…

  1. Ive tested a couple chinese shops in the last Years, i bought lamps, accessoires, smartphone things, house ware, watches and e-cigs for some hundreds of dollars (in my case euros, because im from vienna 😉

    I have to read a lot of bad comments and hating posts about them, which confuses me a lot.
    Wholesale is not my area, so im not able to talk about, but normal customer shopping, i have a lot of experiences.
    And i wanna recommend one website, i know since some months now….

    http://www.gearbest.com and www . vapor . gearbest . com.

    Im really happy about, to come in business-relations with the guys from gearbest.
    They are always friendly and on buyers orientation, also if there are any questions and troubles, and the website is very convenient to use, stable, and full of interesting products.

    The standard prices are not the cheapest, but you have to notice that they offer free shipping for each product!
    If youre lucky you find an cupon code or Flash Sale, which makes gearbest-offers, the cheapest (i know) including free shipping all over the world! That is absolutely amazing.

    Yes, the delivery time is long. Very long for european or US Standards, but i mean they ship from China… Two or three days by free shipping is not possible for an profit-company.
    My experience is, the most orders lasts three weeks to delivery.
    History of my last orders:

    WW1506260033143396 on Nov 5. yes, i ordered today again.

    WW1508151259545299 from Aug 16.

    WW1506260033143396 from June 26.

    and one or two others which i did on my second account, because i did an mistake while the paying process, which opened a New account instead using my original gearbest profile. That was my, respectivelly paypal’s fault.

    Sometimes i recieved after two weeks, sometimes it lasts a little longer.
    I had just one parcel, which was an mistake, about $3 which lasts more than 45 days (which is the time line, where gearbest starts investigations what happend with it).
    So i opened a ticket, and they told me that my parcel arrived them back of any reason, and gearbest asked me to send again or refund.
    On the next day, i had this $3 on my account.

    So, out of my experience i have to say, 2-3 weeks is the Standard delivery time with gearbest.com. And honestly, thats absolutely ok, in fact of free shipping.
    By the way, usually i choose “add tracking number”, which costs anything by $2 on the shipping options, because its a long way from China to Europe, and gearbest recommends that too.
    There should also be the opportunity for you, to choose an shipping Insurance which costs $1,50 or $1 im not sure.

    So, all in all gearbest is a really fair acting, China shop, with good prices, free shipping, and an very good customer service! with very kind people.
    Gearbest.com is my favourite Shop for China, but by the way:
    They started an german warehouse now (they also have for the USA!), with its own facebook profile and service.

    Im happy with them, and i think, before people write/post bad ratings and comments, they should give them the chance to offer a solution! And everybody should always stay friendly, in my opinion thats the way to get in good relations.

    Kind greetings from vienna/Austria,


    1. Hi Sebastian, Great name!
      Thank you for your long comment. And I’m happy Gearbest is of great value to you. I haven’t dealt much with them yet. But good to hear.
      (PS you comment hit the spam box because you sent it 3 times on several posts)

  2. I have bought from goxcell.com for 2 shipments they are lying about the tracking numbers twice and now promised me bot shipments are in the on box,Which is way to large Now they do not have a website to chat . beware

Leave a Reply

Your email address will not be published. Required fields are marked *

Please answer this * Time limit is exhausted. Please reload the CAPTCHA.