Very Very VERY long delivery times…
It’s one of the most frustrating situations when you buy products from China.
In general most products arrive pretty fast, within 2 weeks. But recently, it becomes longer and longer.
What’s your experience?
ChinaPost is getting worse
This summer I made a lot of test purchases. Small products, often less than 5 bucks. I buy these products to test the stores mechanics, customer service and delivery time. These little things are nice small gifts to my daughters.
Because these products are that small, I do not use any premium shipping method. Only free shipping. No tracking number (if optional) and no insurance. The extra costs are often as high as the total amount of the purchase.
For what I see, the shipping times are getting worse. Up to no delivery at all! Let’s look at this chart. These are purchases I made at SammyDress, RoseWholesale, RoseGal and Everbuying.
Half of the number of purchases never arrived. And there is a HUGE discrepancy between the time for handling (#days b4 shipped) and the actual delivery time.
For example, the dragon earpiece was shipped the same day and delivered after 72 days (just last week). See the images below.
- First check the yellow circle. This is the order date. August 12th.
- Second check the blue circle. This is the date that the parcel was handed over to Chinapost. (there is 1 day difference) August 12-13th.
- Third check the green circle. This is the tracking number. Conclusion 1. It’s the same parcel.
- Fourth check the red circle on the envelop. This is the time that ChinaPost handled this parcel. October 16th!!!!! Two months later!
- It arrived at October 23th. Another 8 days later
Holding the shipments…
Last week 3 parcels arrived from 3 different stores ordered at 3 different times. This could be an coincidence, but we know better. All stores above are stores from the same owner, so probably also the same warehouse. When you check the labels on the envelops, you see these are all created the same way. So, the previous conclusion stays.
Who is to blame
I cannot figure this out completely. I think ChinaPost holds these parcels and sends them all together in bulks or something, to fill the empty spaces in cargo flights. See this blog. Free shipping.
But these delivery times are unacceptable!
I have had some problematic deliveries before with SammyDress and they always solved the situation. Or they resent the products or refunded the money. And they will probably do this the same this time. So I don’t think the problem lays there.
Maybe you think why I haven’t asked for a refund this time?
Since the purchases aren’t that big, I like to change it into an experiment. Let’s see if and when the other parcels will arrive… I’ll keep you posted!