Our Lightinthebox Review
When I visit a Online Chinese shopping site or Chinese wholesale site I always start searching for some statistics. And also when I started with the Lightinthebox review I want to find out is Lightinthebox scam or not? ScamAdviser tells me the site’s age is 5.5 years. It’s operated from China but the website is located in the United States. Based on this is information ScamAdviser gives a high-risk warning with 10% for Lightinthebox. This is very low.
Better to search for more user Lightinthebox review and ratings. Trustpilot shows a better figure. 8.5/10 with 1.069 reviews. Resellerratings is even better with 9.5/10 with 4.842 reviews (dated April 15, 2013). We give Lightinthebox a 5 star rating:
These are the numbers you can expect from a legitimate site. I don’t see sites often with 9.5 and more than 4.000 ratings. So you can expect to be satisfied if you start buying something at this shop.
But not everybody is satisfied. With every online web shop you’ll find people complaining. Also with this Lightinthebox review…….. You can even find a website dedicated to ‘pissed consumers’. 93 People didn’t get what they wanted. Wrong sizes or packages that never arrived. But most of them are complaining about payments and costumer’s service. To my experience they do always deliver in time and correct. Even with a perfectly translated invoice and description.
Payment methods for Lightinthebox
Lightinthebox has several payment methods: VeriSign credit cards, PayPal, Western Union, Wire Rransfer and in the Netherlands the most used method iDeal. I always prefer not to give my credit card information to an Internet site unless it is absolutely save. That’s why I prefer PayPal or iDeal.
Payment confirmation and Lightinthebox customer service
People complaining the payment confirmation is not accurate send. This can be a problem if you want to cancel your order and the initial cancellation deadline has been past. They costumer service responds well, within 24 hours most of the time. I have never had any difficulties with Lightinthebox. But based on other people experiences it’s not easy to get a refund. So be sure you check your orders a few times before you press the buy-button.
You can find some of their policy at the bottom of the site. They offer a live chat before you buy and promise their customer service are always on hand to help you.
Conclusion: LightInTheBox is a legitimate online web shop.
Numbers don’t lie… Well they can be manipulated. But if you are looking at the number of +5.000 positive reviews against 100 negative reviews I think it is safe to conclude Lightinthebox is not a scam. As they say, shop with confidence.
If you have positive or negative experiences with Lightinthebox, I would like to hear them from you. So everybody who reads this blog, can benefit from this. Please leave them below at the comment box and give your own Lightinthebox review!
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Have a nive day! Boris